Third Party Administrators
Since 1994, Quest has provided P & C insurers a single outsource for:
- Auto Glass Management
- Roadside and Towing Programs
- FNOL and CAT Services
Auto Glass Management
Since we are not a glass company, our programs achieve greater utilization and less friction. We focus on your best interests; your policyholders experience better service while you realize lower invoice expense.
Roadside and Towing Programs
Quest is the only company that specializes in Roadside Assistance, Accident Scene and Secondary Towing, and Branded Roadside Program solutions specifically for insurance companies. Our professional service network services all needs, from passenger cars to motor homes and commercial equipment.
FNOL and CAT Services
When your phones are busy, your offices are closed or responding to natural catastrophes, Quest FNOL service is there with tailored programs to assist your policyholders; we provide them with simple instructions, and escalate calls when necessary. Around-the-clock throughout-the-year, our experienced staff handles stressful calls while providing your staff peace of mind.
Our programs operate on web-based software, offering our clients the latest in technology, user flexibility and access to program reports.
With our roots in software development and systems integration, our programmers can assist your IT staff with automation features that make working with Quest easy and economical.
The Secrets to Our Success
We attribute our growth to the world-class service we provide our clients. We realize that superior customer service is what distinguishes our clients from their competitors and Quest from our competitors. We value our employees, respect our service providers and dedicate our resources to our clients and their customers.
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